Communique

PREVIOUS ISSUE

A consortium of perspectives
on regulatory compliance, customer experience and mobility.

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About Communiqué

Communiqué is the quarterly journal of HCL’s Financial Services Division. It presents insights, commentaries and ideas impacting the financial services industry worldwide. Communiqué connects you with some of the world’s leading thinkers and subject matter experts on an interactive platform so that you can stay updated on the technology and trends that impact your business.

FROM TEAM COMMUNIQUÉ

Foreword

Data has always been key to decision support in the financial services industry. But for centuries we have[more]

From the Editor’s Desk

Dr. Dean Spitzer, the author of Transforming Performance Measurement, points intrinsic merits of measurement [more]

HCL ARTICLES

Taking the Big Leap with Big Data

Prasanna Venkatesan
Practice Director

Mortgage Analytics for Efficient Servicing

Ramani Balakrishnan
Practice Director

Gaining from the Stress of Regulations

Savi Bhandary
Practice Manager

Using Compliance to Unleash Innovation

Ramani Balakrishnan
Practice DirectorBanking Solutions

Enabling the Right People to Make the Right Connections at the Right Time via Social Intelligence

Ken Martin
Practice Director

Is Your Mobile Strategy Up to Speed?

Hari Narasimhan
Senior Technical Architect

Mobile Devices Ring in Change

Ravi Raghavan
Business Manager

Putting CEx at the Centre of the Company

Rajbir Singh
Customer Centric Transformation Principal

The Road to Disruptive Innovation for CIO s'

Amol Shingrupe
Group Manager

Big Data
The Big Data Analytics Revolution Starts with R
We want to make the financial institution customer’s experience more efficient and more qualitatively positive
Taking Decision Makers Cl oser to Decisions
Building an Analytical Organization

Competitive Advantage Using Regulatory Compliance
Risk based Compliance Promote A value Based risk Management Culture
Getting Smart about Regulation
Gaining from the Stress of Regulations
Using Compliance to Unleash Innovation

Customer Experience Management in Financial Services
Banking customers have changed, have you?
Is Your Bank Ready to Video Enable Your Channels?
Enabling the Right People to Make the Right Connections at the Right Time via Social Intelligence
Putting CEx at the Centre of the Company
The Road to Disruptive Innovation for CIO s’

Mobility in Financial Services
The response was overwhelming: 14,000 downloads in the first three weeks
Is Your Mobile Strategy Up to Speed?
Mobile Devices Ring in Change
Banking on Mobility for SMES

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