Market analytics bf

PREVIOUS ISSUE

A consortium of perspectives
on regulatory compliance, customer experience and mobility.

Download | Subscribe





Mobility in Financial Services
 

“The response was overwhelming:
14,000 downloads in the first three weeks”

Tom van der Poel
Director ICT & Operations, AEGON Bank

AEGON is leveraging the ‘power of mobility’ to make mortgage related information available to its prospective customers using mobile apps. AEGON is the tenth largest listed life insurance company in the world. [more]

OCT 14 2011 9:15 AM ET

Is Your Mobile Strategy
Up to Speed?

Hari Narasimhan
Senior Technical ArchitectHCL Technologies Ltd

We live in an extremely mobile world. Customers today expect their banks and financial services to go mobile as well. Customers want the convenience of banking, transacting, trading, managing their wealth, and accessing information [more]

OCT 14 2011 9:15 AM ET
 

Mobile Devices Ring in Change

Ravi Raghavan
Business Manager HCL Technologies Ltd

The proliferation of mobile devices is creating new ways to approach banking. As customers embrace a more mobile lifestyle, banking will need to keep pace. Banks now have the opportunity to offer services based on technologies like context sensitive computing [more]

OCT 14 2011 9:15 AM ET

Banking on Mobility for SMES

Arun Katiyar
Content and Communication Consultant

Mobile banking is quickly moving towards growth and innovation. With customers becoming technology savvy, they are demanding that their banks be like they are – mobile. [more]

OCT 14 2011 9:15 AM ET
 
FROM TEAM COMMUNIQUÉ

Foreword

Data has always been key to decision support in the financial services industry. But for centuries we have[more]

From the Editor’s Desk

Dr. Dean Spitzer, the author of Transforming Performance Measurement, points intrinsic merits of measurement [more]

 
 
HCL ARTICLES
Taking the Big Leap with Big Data

Prasanna Venkatesan
Practice Director
Mortgage Analytics for Efficient Servicing

Ramani Balakrishnan
Practice Director
Gaining from the Stress of Regulations

Savi Bhandary
Practice Manager
Using Compliance to Unleash Innovation

Ramani Balakrishnan
Practice DirectorBanking Solutions
Enabling the Right People to Make the Right Connections at the Right Time via Social Intelligence

Ken Martin
Practice Director
Is Your Mobile Strategy Up to Speed?

Hari Narasimhan
Senior Technical Architect
Mobile Devices Ring in Change

Ravi Raghavan
Business Manager
Putting CEx at the Centre of the Company

Rajbir Singh
Customer Centric Transformation Principal
The Road to Disruptive Innovation for CIO s'

Amol Shingrupe
Group Manager
 
Big Data
The Big Data Analytics Revolution Starts with R
We want to make the financial institution customer’s experience more efficient and more qualitatively positive
Taking Decision Makers Cl oser to Decisions
Building an Analytical Organization
Competitive Advantage Using
Regulatory Compliance
Risk based Compliance Promote A value Based risk Management Culture
Getting Smart about Regulation
Gaining from the Stress of Regulations
Using Compliance to Unleash Innovation


Customer Experience
Management in
Financial Services
Banking customers have changed, have you?
Is Your Bank Ready to Video Enable Your Channels?
Enabling the Right People to Make the Right Connections at the Right Time via Social Intelligence
Putting CEx at the Centre of the Company
The Road to Disruptive Innovation for CIO s’
Mobility
in
Financial Services
The response was overwhelming:
14,000 downloads in the first three weeks
Is Your Mobile Strategy
Up to Speed?
Mobile Devices Ring in Change
Banking on Mobility for SMES
Communiqué
About Communiqué
Contact Us
Team Communiqué  
Meet the Authors
Legal disclaimer
References