Communique

PREVIOUS ISSUE

A consortium of perspectives
on regulatory compliance, customer experience and mobility.

Team Communiqué

Editor:
Subramaniam Baskaran

Associate Editor:
Vidyavati Gore

Editorial Team:
Arun Katiyar
Ganesh Nerur Sambamurthy
Vamsi Krishna Vinjamuri
Siddhartha Basu
Jose Elengical

Design Team:
Imran Khan
Jayarajan MR
Pooja Jha

FROM TEAM COMMUNIQUÉ

Data has always been key to decision support in the financial services industry. But for centuries we have[more]

Dr. Dean Spitzer, the author of Transforming Performance Measurement, points intrinsic merits of measurement [more]

HCL ARTICLES

Taking the Big Leap with Big Data

Prasanna Venkatesan
Practice Director

Mortgage Analytics for Efficient Servicing

Ramani Balakrishnan
Practice Director

Gaining from the Stress of Regulations

Savi Bhandary
Practice Manager

Using Compliance to Unleash Innovation

Ramani Balakrishnan
Practice DirectorBanking Solutions

Enabling the Right People to Make the Right Connections at the Right Time via Social Intelligence

Ken Martin
Practice Director

Is Your Mobile Strategy Up to Speed?

Hari Narasimhan
Senior Technical Architect

Mobile Devices Ring in Change

Ravi Raghavan
Business Manager

Putting CEx at the Centre of the Company

Rajbir Singh
Customer Centric Transformation Principal

Big Data
The Big Data Analytics Revolution Starts with R
We want to make the financial institution customer’s experience more efficient and more qualitatively positive
Taking Decision Makers Cl oser to Decisions
Building an Analytical Organization

Competitive Advantage Using Regulatory Compliance
Risk based Compliance Promote A value Based risk Management Culture
Getting Smart about Regulation
Gaining from the Stress of Regulations
Using Compliance to Unleash Innovation

Customer Experience Management in Financial Services
Banking customers have changed, have you?
Is Your Bank Ready to Video Enable Your Channels?
Enabling the Right People to Make the Right Connections at the Right Time via Social Intelligence
Putting CEx at the Centre of the Company
The Road to Disruptive Innovation for CIO s’

Mobility in Financial Services
The response was overwhelming: 14,000 downloads in the first three weeks
Is Your Mobile Strategy Up to Speed?
Mobile Devices Ring in Change
Banking on Mobility for SMES